Government Offices

1️⃣ Improved Public Service & Experience

• Robots can greet citizens, provide directions, and answer FAQs about services (e.g., passport renewal, licensing, permits).
• They offer multilingual support, ensuring accessibility for diverse communities.
• Reduces confusion and frustration, creating a smoother citizen journey.

2️⃣ Efficiency & Queue Management

• Robots can manage queue systems, distribute tokens, and guide visitors to the correct counters.
• Handle repetitive inquiries, reducing waiting times and staff workload.
• Ensure faster flow of visitors, especially in busy ministries.

3️⃣ Transparency & Consistency

• Robots deliver standardized, accurate, and unbiased information every time.
• Eliminates misinformation or miscommunication that can happen in manual interactions.
• Builds public trust by offering clear and consistent guidance.

4️⃣ Hygiene & Safety

• Reduce unnecessary human-to-human contact, which is important in high-traffic offices.
• Robots can even assist with sanitization reminders and information about health & safety protocols.

5️⃣ Innovation & Smart Nation Branding

• Deploying robots in ministries sends a strong message: “We are a future-ready government.”
• Strengthens the country’s global image as a leader in smart governance and digital transformation.
• Encourages citizens to embrace technology-driven public services.